Turn every WhatsApp chat into a sale.
Agent Kesh replies like your best salesperson — in real Sinhala, Singlish, Tamil or English, and in Hebrew, Russian or Arabic for your tourist customers — answering product questions, sending photos, understanding voice notes, and capturing orders with the delivery address. Around the clock, even at midnight.
Kesh · Colombo Threads
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Features
Everything your shop's WhatsApp needs
One AI assistant that talks to customers in Sinhala, Singlish, Tamil or English — and in Hebrew, Russian or Arabic for visitors — knows your products, and never sleeps.
Sinhala, Tamil & English
Real spoken Sinhala and Tamil — not stiff machine translation. Kesh detects the customer's language automatically and replies in the same one.
Understands Singlish
Most Sri Lankans type Sinhala in English letters — “mata linen shirt ekak one, kiyada?” Kesh reads it perfectly and replies the same way. Tanglish too.
Serves tourists too
Selling in Ella, Mirissa or Arugam Bay? Kesh also replies in Hebrew, Russian and Arabic — the languages your visiting customers actually message in.
Understands voice notes
Customers who would rather talk than type just send a voice message. Kesh listens in Sinhala, Tamil or English and answers.
Sends & reads photos
Asks for a photo? Kesh sends the real product picture. Sends you a photo? Kesh looks at it and responds.
Knows your catalog
Syncs your store and answers from real prices and stock. It never invents a product, a price or a discount.
Never sells what you don't have
Out-of-stock items are never offered or ordered — Kesh says so honestly and steers the customer to something you do have.
Captures orders in chat
Turns a conversation into a structured order: items, quantities and the total, priced from your catalog.
Collects delivery details
Name, address, contact number and landmarks — captured in the chat and ready to paste into your courier portal.
Learns from your website
Point Kesh at your site and it reads your pages — services, policies, delivery, opening hours — and remembers them.
Learns from your documents
Upload a PDF, Word file or price list. Kesh reads it and can answer from it within a minute.
Live inbox & takeover
Watch every conversation as it happens. Step in as a human any time with one tap, then hand it back.
Always on, your timezone
Replies day and night on Sri Lanka time — including the 11pm enquiry you would otherwise lose — with same-timezone support.
How it works
Live in three steps
Self-serve setup. No developers, no waiting.
Connect WhatsApp
Link your shop's number in minutes — no new app for your customers.
Connect your store
Kesh pulls in your products, prices and stock automatically.
Go live
Set your tone and languages, and Kesh starts selling for you.
Pricing
Simple pricing, in rupees
Pay by conversations, not confusing “credits”. 1 conversation = one customer chatting in a day, however many messages. Top up anytime.
Need more WhatsApp numbers? Add extra numbers for LKR 6,000/month each.
Starter
For shops getting started on WhatsApp
500 conversations / month
Start free trial- 1 WhatsApp number included
- Sinhala · Tamil · English
- Catalog or uploaded-doc knowledge
- Order capture & human handoff
Growth
For growing shops with steady volume
1,200 conversations / month
Start free trial- 1 WhatsApp number included
- Everything in Starter
- Analytics & follow-ups
- Priority support
Business
For high-volume brands
Custom conversation volume
Talk to us- 3 WhatsApp numbers included
- Everything in Growth
- ERP / POS integration
- White-glove onboarding & tuned model
Need more mid-month? Buy a top-up pack instantly — +250, +500 or +1,000 conversations. Never sold as “unlimited”.
FAQ
Questions, answered
Does it really speak good Sinhala and Tamil?
Yes — that's the whole point. Kesh chats like a real Sri Lankan shop assistant in casual WhatsApp Sinhala and Tamil, not stiff machine translation, and auto-detects the customer's language.
Does it understand Singlish (Sinhala typed in English letters)?
Yes — that's how most Sri Lankans actually type on WhatsApp. Send “mata linen shirt ekak one, kiyada?” and Kesh understands it and replies in Singlish too. If you write in Sinhala script, it replies in Sinhala script. Tamil and Tanglish work the same way.
Do you support tourists who don't speak English?
Yes. As well as Sinhala, Singlish, Tamil and English, Kesh replies in Hebrew, Russian and Arabic — the three languages Sri Lanka's biggest visitor groups message in. A guest writes in their own language and Kesh answers in it, using your real prices. Switch them on per shop in your settings; leave them off if you only sell locally.
Can customers send voice notes?
Yes. Many customers would rather talk than type. Kesh listens to voice messages in Sinhala, Tamil or English and replies normally.
Will it make up products or prices?
No. Kesh only answers from your synced catalog, so prices and stock are always real. If it doesn't know, it hands off to you instead of guessing.
What counts as a conversation?
1 conversation = one customer chatting with the agent in a day, no matter how many messages. So “500 conversations” means up to 500 different customers can chat with your agent that month. Most shops use only 30–40% of their cap.
Can I jump in and reply myself?
Anytime. From the inbox you can take over a chat and reply as a human, then hand it back to Kesh when you're done.
How do I pay?
In Sri Lankan rupees via PayHere — local checkout, monthly subscription. Buy top-up packs instantly when you need extra capacity.
Let Kesh handle your WhatsApp
Start free for 14 days. Connect your number, sync your store, and watch the orders come in.