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What does a WhatsApp AI agent cost for a Sri Lankan shop?

14 August 2026

Short answer

Agent Kesh costs LKR 16,000 per month for 500 conversations on Starter, LKR 36,000 for 1,200 conversations on Growth, and LKR 95,000 upward for custom volume on Business. One conversation means one customer chatting on one day, however many messages they send. Most shops use only 30 to 40 percent of their plan.

The plans

PlanPrice per monthConversationsWhatsApp numbers
StarterLKR 16,0005001
GrowthLKR 36,0001,2001
BusinessLKR 95,000 and upCustom3

One conversation means one customer chatting on one day. If someone sends forty messages while choosing a shirt, that is one conversation, not forty.

This matters because most tools bill in opaque "credits" or per message, which makes the bill impossible to predict. Counting whole customer-days is honest: 500 conversations means up to 500 different customers that month.

What happens when you reach the limit

  1. 1At 80% you get a warning, both in the dashboard and on WhatsApp.
  2. 2At 100%, conversations already running are allowed to finish — the agent never goes silent mid-sale.
  3. 3New conversations pause until you buy a top-up pack, which applies instantly.
  4. 4A small grace buffer sits above the cap so nobody is cut off over a handful of chats.

Compared with hiring someone

A part-time person answering WhatsApp costs considerably more than LKR 16,000 a month in Sri Lanka, works fixed hours, and will not answer the 11pm enquiry. The honest comparison is not AI instead of staff — it is that messages arriving outside working hours currently go unanswered altogether.

Billing is in Sri Lankan rupees through local checkout, with a 14-day free trial and no card required to start.

Common questions

What counts as one conversation?

One customer chatting with the agent on one day, no matter how many messages are exchanged. The same customer messaging again the next day counts as a new conversation.

Is there a free trial?

Yes, 14 days, and no card is needed to start.

Can I pay in Sri Lankan rupees?

Yes. Agent Kesh bills in rupees through local checkout, not in dollars.

See it working

Message the live demo shop and ask it anything — in Sinhala, Singlish, Tamil, English, Hebrew, Russian or Arabic. No signup needed.

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